Your Questions, Answered
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Why Choose MAXXIE Over Other Dog Leads?
Because every detail is designed to solve a real everyday problem.
The MAXXIE Quick Clip Lead combines easy attachment, strength, comfort and control in one practical dog lead. Its standout feature is the MAXXIE Quick Clip, designed to make attaching and releasing your lead easier than traditional spring-loaded clips.
What Makes the MAXXIE Quick Clip Different?
Traditional dog lead clips can require finger strength, awkward positioning and precise trigger operation. The MAXXIE Quick Clip is designed to make this process simpler.
The clip:
Stays open while you position it over your dog's collar or harness D-ring
Self-closes and locks into place once correctly positioned
Allows quick, easy release, including when the lead is under tension
Is designed for smooth, one-handed operation
Reduces the finger strain and awkward handling associated with traditional trigger clips
This makes MAXXIE particularly useful for people who find conventional dog lead clips difficult to operate, including those with arthritis, reduced hand strength or limited hand mobility.
What Makes MAXXIE a High-Quality Dog Lead?
The Quick Clip is only part of the design. MAXXIE combines it with features chosen to make everyday walks easier and more comfortable:
High-strength construction – tested to withstand loads of up to 200kg
Heavy-duty nylon webbing – strong, lightweight and flexible
Dual padded handles – for comfort and greater control
Traffic-control handle – lets you hold your dog closer when needed
Reflective stitching – provides additional visibility in lower-light conditions
Ergonomic Quick Clip – designed for easier one-handed attachment and release
What Is a Quick Clip Dog Lead?
A Quick Clip dog lead is designed to make attaching and releasing a dog lead faster and easier. The MAXXIE Quick Clip stays open until you position it over your dog's collar or harness D-ring, then self-closes and locks into place.
The result is a quick-attach, easy-release dog lead designed to simplify everyday walks without compromising on strength, comfort or control.
MAXXIE isn't just another dog lead. It's a smarter approach to everyday walking, designed to solve real problems and make walks easier.
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Is this lead suitable for arthritis or limited hand strength?
Yes, this is exactly what it was designed for. The Quick Clip eliminates the need for tight grip, fine finger control, or forceful pressing.That means less strain, easier handling, and more independence even one-handed.
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How do I choose the right MAXXIE product?
Think about how you normally walk your dog and what you need the lead to do.
If your main concern is attaching the lead easily, the Quick Clip Lead is the starting point.
If you want several products, the bundles may be more suitable.
For everyday walking, any of our MAXXIE leads are great for ease of clipping, comfort in your hand, control, and durability.
For smaller breeds, many people prefer our Pawla lead because of its lightweight feel and thinner webbing. However, any of our MAXXIE leads are also suitable.
What is the best lead for dog competitions or training?
For close control and presentation, simplicity wins.The Pawla Training & Competition lead by MAXXIE is lightweight, compact, and easy to remove quickly, making it ideal for competitions.
It delivers clean handling in the ring and fits easily in your pocket when not in use.
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Built for Strong Dogs & Pullers
The MAXXIE Quick Clip Lead is tested to withstand loads of up to 200kg, making it a strong and reliable choice for large dogs, strong pullers and dogs that may suddenly lunge or change direction.
Built with high-strength components, MAXXIE is designed to handle forces beyond typical everyday walking conditions while providing reliable performance walk after walk.
The 200kg test rating is a load rating, not a recommended dog weight. Always consider your dog's individual size, strength and behaviour when choosing a lead. While no dog lead is completely indestructible, MAXXIE is engineered for demanding everyday use.
How Does the MAXXIE Quick Clip Work?
The MAXXIE Quick Clip is designed to stay open while you position it over your dog's collar or harness D-ring. Once correctly positioned, the clip closes and securely connects the lead to your dog.
Its design removes the need to operate a stiff, spring-loaded trigger, making attachment and release quick and easy.
What Materials Are Used in MAXXIE Leads?
MAXXIE leads are made from heavy-duty nylon webbing selected for strength, flexibility and everyday durability.
The webbing is:
Strong and load-resistant
Lightweight and flexible in the hand
Designed for everyday wear and use
Every component is selected to balance strength, durability and comfort.
Does the MAXXIE Lead Work With a Harness?
Yes. The MAXXIE Quick Clip Lead works with dog collars and harnesses fitted with a suitable D-ring for lead attachment.
Does the Lead Have Padded Handles?
Yes. The lead features padded handles designed for comfortable everyday handling, including when you need a secure grip during longer walks.
Does It Have a Traffic-Control Handle?
Yes. The MAXXIE Quick Clip Lead includes an additional traffic-control handle, allowing you to hold your dog closer for greater control when needed.
Does the Lead Have Reflective Stitching?
Yes. Reflective stitching is incorporated into the lead to provide additional visibility in lower-light conditions.
What Colours Are Available?
The MAXXIE Quick Clip Lead is currently available in the colours shown on the product page.
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Are your products safety tested?
Absolutely.Every MAXXIE lead undergoes careful strength and durability testing to ensure it performs when it matters most. We assess not just raw load capacity, but how the lead holds up over time through repeated use, sudden force, and everyday wear.
Beyond controlled testing, each design is validated in real-world conditions to ensure it delivers consistent, reliable performance on actual walks.
We only release a product when it meets the standard we’d trust with our own dogs.
Built for real life
High-strength materials selected for durability and longevity
Tested under repeated stress, not just single-load limits
Designed to maintain performance over time, not just out of the box
Peace of mind, built in
We stand behind every MAXXIE lead. If something isn’t performing as it should, we’ll work with you to make it right.Because trust isn’t claimed it’s earned, every single walk.
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How do I contact you?
Email us anytime at support@maxxiestore.com - we aim to reply within 1 business day.Do you have phone or live chat support?
We don’t currently offer live chat, as we’re a small Australian-owned business and spend our days busy managing product design/ stock levels and packing orders. 🐾We’re always happy to help, though! Simply send us a message and we’ll get back to you as soon as we can.
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What payment methods do you accept?
We use Stripe to process payments.Can I change or cancel my order?
If your order hasn’t been shipped, contact us ASAP at support@maxxiestore.com and we’ll do our best to help.Can I add something after I’ve placed my order?
Possibly. If your order hasn't been packed yet. Email us with your order number and request.Do you offer gift cards or discount codes?
Yes! We offer digital gift cards and regular promos. Sign up to our newsletter to stay in the loop. -
How long does delivery take?
Orders are dispatched within 1–2 business days. Standard delivery takes 2–10 business days.Can I track my order?
Yes! You’ll receive tracking details by email once your order ships.Do you offer international shipping?
Yes, we ship worldwide, See our shipping page for ratesWhat if my parcel hasn’t arrived?
Check your tracking link. If it’s delayed or lost, contact us and we’ll follow it up with the courier.Can I change my address after dispatch?
Unfortunately not once dispatched, address changes aren’t possible.What if my parcel is returned due to a wrong address or non-collection?
Re-delivery fees will apply. If you prefer a refund, original shipping costs will not be refunded. -
What if I ordered the wrong item, size, or colour?
We’re happy to offer an exchange or store credit if:The item is unused, unwashed, in a sellable condition and with original packaging
You contact us within 40 days of receiving your order
Proof of purchase is provided
Item is not on final sale or used (for hygiene reasons)
How do I request a return or exchange?
Email support@maxxiestore.com with your order number and request.How do exchanges work?
Once we approve your return, we’ll ship the replacement to your provided address.Customer is responsible for return costs of the item.
Exchanges will only occur once the returned item is received.
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What if I receive a faulty or incorrect item?
We follow Australian Consumer Law and will refund or replace items with manufacturing faults or shipping errors.How do I report a faulty item?
Email support@maxxiestore.com within 7 days of delivery, including your order number and photos.When will I receive my refund? Refunds are returned to your original payment method. Timing may vary depending on your bank.
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Who pays for return shipping?
You’re responsible for return shipping unless the item is faulty or we made an error.
We recommend tracked shipping and secure packaging. We aren’t liable for lost or damaged returns.What if my parcel is returned to you?
Re-shipping fees will apply if your item is returned due to an incorrect address or non-collection. -
How do I clean my gear?
Most items can be hand-washed in warm water with mild detergent. Pat with a cloth to absorb excess water and hang to dry in the shade. Do not twist or crunch to remove excess water. Avoid long exposure to harsh UV light as it can cause some colours to fade.Will the products fade or rust?
With proper care, they’ll last. Rinse after exposure to salt water and dry thoroughly to prevent wear. -
Does your products come with a warranty?
Yes so you can buy with confidence.All MAXXIE leads include a 40day hassel free return .
Our Quick Clip mechanism is also backed by a 1 year functional warranty, ensuring long-term performance where it matters most.If anything isn’t right, we’ll make it right
Australian Consumer Law rights also apply where relevant.