Why choose MAXXIE over other dog leads?
Because every detail solves a real problem.

• Arthritis-friendly Quick Clip

• High-strength construction

• Reflective stitching for visibility

• Dual padded handles for control and comfort

This isn’t just a dog lead  it’s a simpler, safer way to walk your dog.em description

What makes the Maxxie Lead one of the best dog leads available?

The Maxxie Dog Lead is designed for strength, comfort, and ease of use. It features a quick-release arthritis-friendly clip, heavy-duty nylon webbing, night reflective stitching, and dual padded handles for extra control. These premium features make it one of the best dog leads for everyday walking, training, and safety.

What makes the MAXXIE Quick Clip different?
It removes the hardest part of using a dog lead.

Unlike traditional clips with stiff spring triggers, the MAXXIE Quick Clip uses a smooth push-to-connect design:

• No finger strain

• No awkward positioning

• Easy one-handed use

It also allows for fast release  even under tension, giving you more control in real situations.

Are your products safety tested?
Absolutely.

Every MAXXIE lead undergoes careful strength and durability testing to ensure it performs when it matters most. We assess not just raw load capacity, but how the lead holds up over time through repeated use, sudden force, and everyday wear.

Beyond controlled testing, each design is validated in real-world conditions to ensure it delivers consistent, reliable performance on actual walks.

We only release a product when it meets the standard we’d trust with our own dogs.

Can your leads handle strong dogs or pullers?
Yes with confidence.

The MAXXIE Quick Clip Lead is engineered with high-strength components and tested to withstand loads up to 200kg, providing a significant safety margin for daily use.

While no lead is completely indestructible, MAXXIE is designed to handle forces well beyond typical walking conditions  including sudden pulling or lunging.

The result is a lead you can rely on, walk after walk.

Built for real life

• High-strength materials selected for durability and longevity

• Tested under repeated stress, not just single-load limits

• Designed to maintain performance over time, not just out of the box

Peace of mind, built in
We stand behind every MAXXIE lead. If something isn’t performing as it should, we’ll work with you to make it right.

Because trust isn’t claimed  it’s earned, every single walk.

Is this lead suitable for arthritis or limited hand strength?
Yes  this is exactly what it was designed for. The Quick Clip eliminates the need for tight grip, fine finger control, or forceful pressing.

That means less strain, easier handling, and more independence even one-handed.

For everyday walking, any of our MAXXIE leads are great for ease of clipping, comfort in your hand, control, and durability.

For smaller breeds, many people prefer our Pawla lead because of its lightweight feel and thinner webbing. However, any of our Maxxie leads are also suitable.

What is the best lead for dog competitions or training?
For close control and presentation, simplicity wins.

The Pawla Training & Competition lead by MAXXIE is lightweight, compact, and easy to remove quickly, making it ideal for competitions.

It delivers clean handling in the ring and fits easily in your pocket when not in use.

Do your products come with a warranty?
Yes  so you can buy with confidence.

All MAXXIE leads include a 30-day manufacturing warranty, covering any faults in materials or workmanship.

Our Quick Clip mechanism is also backed by a 12-month functional warranty, ensuring long-term performance where it matters most.

If anything isn’t right, we’ll make it right

Can the MAXXIE lead handle strong dogs or pullers?
Yes  built with a margin of strength you can trust.

Our leads are tested to withstand loads up to 200kg, giving you confidence even with strong or reactive dogs.

While no lead is completely indestructible, MAXXIE is engineered to perform reliably under forces far beyond everyday walking conditions.

What is a quick clip dog lead?

The Maxxie Quick Clip is an engineered clip that allows for smooth and quick attachment of your dog lead by removing awkward stiff spring triggers and a push on connect. It also allows for fast detachment even with the lead under tension.

What materials are used in MAXXIE leads?
Premium materials, selected for performance and longevity.

Our leads are made from heavy-duty nylon webbing that is:

• Strong and load-resistant

• Lightweight and flexible in hand

• Designed to resist wear over time

Every component is chosen to ensure durability without sacrificing comfort.

How do I contact you?
Email us anytime at support@maxxiestore.com - we aim to reply within 1 business day.

Do you have phone or live chat support?
We use WhatsApp -After 2pm AEST as we pack orders in the morning

However email is the best way to reach us and ensure your not overlooked. Mark your message as urgent for quick help.

What payment methods do you accept?
We use Stripe to process payments.

Can I change or cancel my order?
If your order hasn’t been shipped, contact us ASAP at support@maxxiestore.com and we’ll do our best to help.

Can I add something after I’ve placed my order?
Possibly. If your order hasn't been packed yet. Email us with your order number and request.

Do you offer gift cards or discount codes?
Yes! We offer digital gift cards and regular promos. Sign up to our newsletter to stay in the loop.

How long does delivery take?
Orders are dispatched within 1–2 business days. Standard delivery takes 2–10 business days.

Can I track my order?
Yes! You’ll receive tracking details by email once your order ships.

Do you offer international shipping?
Yes we ship worldwide, See our shipping page for rates

What if my parcel hasn’t arrived?
Check your tracking link. If it’s delayed or lost, contact us and we’ll follow it up with the courier.

Can I change my address after dispatch?
Unfortunately not once dispatched, address changes aren’t possible.

What if my parcel is returned due to a wrong address or non-collection?
Re-delivery fees will apply. If you prefer a refund, original shipping costs will not be refunded.

What if I ordered the wrong item, size, or colour?
We’re happy to offer an exchange or store credit if:

• The item is unused, unwashed, and in original packaging with tags

• You contact us within 30 days of receiving your order

• Proof of purchase is provided

• Item is not on final sale or used (for hygiene reasons)

How do I request a return or exchange?
Email support@maxxiestore.com with your order number and request.

How do exchanges work?
Once we approve your return, we’ll ship the replacement to your provided address.

Customer is responsible for the return of item.

Exchanges will only occur once the returned item is received.

What if I receive a faulty or incorrect item?
We follow Australian Consumer Law and will refund or replace items with manufacturing faults or shipping errors.

How do I report a faulty item?
Email support@maxxiestore.com within 7 days of delivery, including your order number and photos.

When will I receive my refund? Refunds are returned to your original payment method. Timing may vary depending on your bank.

Who pays for return shipping?
You’re responsible for return shipping unless the item is faulty or we made an error.
We recommend tracked shipping and secure packaging. We aren’t liable for lost or damaged returns.

What if my parcel is returned to you?
Re-shipping fees will apply if your item is returned due to an incorrect address or non-collection.

How do I clean my gear?
Most items can be hand-washed in warm water with mild detergent. Pat with a cloth to absorb excess water and hang to dry in the shade. Do not twist or crunch to remove excess water. Avoid long exposure to harsh UV light as it can cause some colours to fade.

Will the products fade or rust?
With proper care, they’ll last. Rinse after exposure to salt water and dry thoroughly to prevent wear.