At MAXXIE, delivering a smooth and reliable online shopping experience is a top priority.
We partner with Australia Post to offer flat rate shipping and a fast, reliable delivery.
All orders are shipped from our factory on the Gold Coast of Australia, and we ship worldwide.
Every order is shipped via a traceable, secure shipping method. Please note that delivery time frames are calculated from the date of dispatch, not the date the order is placed.
Shipping costs and delivery times vary depending on your location and selected shipping option.
Orders are dispatched Monday to Friday, 9:00am – 4:00pm AEST. We aim to dispatch 1-2 business days from order confirmation. Orders placed on weekends or public holidays will be processed on the next business day.Your Questions, Answered
Important Note:
International orders may be subject to customs duties and taxes, which are the responsibility of the customer and must be paid prior to final delivery. In most cases, this only applies to high-value or commercial-sized shipments and not typical everyday orders.
All customs duties and taxes are set and enforced by local government authorities and are in no way controlled, charged, or influenced by MAXXIE Pet Products or our freight partners.
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Australian orders are sent using Australia Post’s Parcel Post service. We offer FREE SHIPPING on all Australian Orders over $90.
CARRIER SHIPPING COST DELIVERY TIMESAustralia Post Standard $9.95 AUD 2-5 business days
FREE on Orders over $90 AUD
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We ship to New Zealand via Australia Post for a fast, seamless delivery experience. Once your parcel arrives in New Zealand, it’s handed over to New Zealand Post for final delivery, with reliable tracking every step of the way.
*Shipping fees are calculated in AUD
We offer FREE SHIPPING on all orders over $90.
CARRIER SHIPPING COST DELIVERY TIMESAustralia Post $14.95 AUD 4-7 business days
FREE on Orders over $90 AUD
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All International orders include full tracking on both the Australia Post and your local carrier websites
*Shipping fees are calculated in AUD
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CARRIER SHIPPINGCOST DELIVERY TIMESAustralia Post $25 AUD 5-10 Business days
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All International orders include full tracking on both the Australia Post and your local carrier websites
*Shipping fees are calculated in AUD
.
CARRIER SHIPPING COST DELIVERY TIMESAustralia Post $25 AUD 5-10 Business days
-
All International orders include full tracking on both the Australia Post and your local carrier websites
*Shipping fees are calculated in AUD
.
CARRIER SHIPPING COST DELIVERY TIMESAustralia Post $35 AUD 5-10 Business days